Privacy Policy

NiagaraFallTour.com takes your privacy seriously and strives to ensure a safe experience when using our services. In this policy, we describe how your personal information will be processed and provide you important details you need to know while using our services.

1. Information We Collect

We may collect basic details such as:

  • First Name, last name, telephone number, email address, and other contact details

  • Pickup and drop-off location details

  • Payment information which is processed through secure platforms

  • IP address and general location for website analytics

2. How We Use Your Information

Your information may be used to:

  • Verify and maintain system operations regarding bookings, confirmations, cancellations, modifications, and other trip inquiries

  • Important communications regarding your trip related to payments or changes in itinerary

  • Payments processed through service providers used by the Company

  • Enhance and improve customer service, support, and overall user experience

3. Payment Security

All company payments and transactions are processed securely through third-party providers such as:

  • Stripe

  • Square

  • Moneris

The full credit card number will not be retained by our system. However, these providers may levy charges for transactions as explained in our Terms & Conditions.

4. Information Sharing

Your personal data is not sold or traded. It may only be shared in the following instances:

  • With payment processors to facilitate said transactions

  • Where ordered, via subpoena or warrants by law enforcement or government entities

5. Cookies & Tracking

Tracking cookies are used for the purposes of analyzing traffic and personalizing our services, as well as enhancing one’s browsing experience. If so desired, this can be managed through the browser settings.

6. Customer Responsibility

While we make certain to train our drivers and allocate them appropriately,

It becomes the customer’s responsibility to confirm the driver they are meeting and the vehicle they are meeting.
Check the name of the vehicle and its plate, as well as the company on the vehicle before boarding.

7. Your Rights

We can be reached to be told at any time in case you wish.

  • Grant access to the data you have under your name

  • Change or edit the information provided

  • Delete personal information where it is legally possible

8. Contact Us

To raise any issues regarding our privacy policies, reach us at:

NiagaraFallTour.com
📍 2482 Yonge Street, Toronto, ON M4P 2H5, Canada
📞 1-888-350-9724